Frequently Asked Questions
Welcome to our FAQs page!
Here, you’ll find clear answers to common questions about personal loans, application process & eligibility. Our goal is to help you take the first step towards better financing with confidence and clarity.
Understand the eligibility for installment loans here.
To qualify for our personal loans, your credit score should be higher than 600. This helps us ensure that borrowers can effectively manage the loan repayments.
You can start your application by filling out the form on our website. It’s quick and easy, and our team is here to support you through every step.
You will need to provide the following: –
- Latest 2 months bank statement
- Pre-authorized debit form
- Valid government-issued ID
- Latest pay stub
Typically, loan approval can take anywhere from a few hours to a couple of days, depending on the completeness of your application and required checks.
Repayment terms vary depending on the loan amount. We will provide clear timelines for each installment.
Yes, you can pay off your loan early without penalties. Just let us know, and we’ll provide you with a payoff amount and further instructions.
If your credit score is below 600, we encourage you to visit our affiliate site xcash.ca to explore alternative financing options that may better suit your needs.
No, a guarantor or cosigner is not required if you have good credit. Our installment loans are designed to be accessible to qualified applicants who meet our credit criteria—so if your credit score is strong, you can apply independently with confidence.
Yes, you can change your payment due date by contacting our customer service team. We’re here to help you make adjustments as needed.
It is important that our loanees reach out to us in regards to upcoming payments, our team are always available to work with you in finding a solution. However If you miss an upcoming payment without contacting us. Most likely, the amount of your missed payment, a $59 late fee, or a NSF fee will be applied specific to your type of loan.
If there is no valid arrangement, applicable debt may be listed as collection. In that case, our agents will contact you to settle the funds.
Our personal loans are unsecured, meaning you don’t need to put up collateral. However, this may impact your interest rate based on your creditworthiness.
You can reach our customer service team through email at info@drcash.ca or by submitting our contact form.
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Have questions about our loans or services? We’re here to help.
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